Your voice matters. Every piece of feedback helps us grow. We handle your information privately and share it only where necessary to address your feedback or complaint, or to meet legal obligations.
If you provide contact details and ask for a response, we will acknowledge your feedback or complaint within two business days and respond within 14 days.
You can also share feedback by email at sparkly@neurodivergentempowered.com, or by speaking directly with any team member. If you would prefer support completing this form, just ask - we are here to help.
What happens next. For complaints, we will explain the next steps, keep you informed of progress, and tell you the outcome and the review options available to you.
Support to make a complaint. You can have a trusted person or an independent advocate support you to make a complaint.
No disadvantage. Making a complaint will not affect your right to respectful support. You will not be disadvantaged for raising a concern.
Thank you for reaching out
We have received your feedback. If you provided contact details and asked for a response, we will acknowledge it within two business days. Every piece of feedback helps us improve.
Accessibility
We want this website to be usable across different communication, sensory and access needs. We are continuing to review and improve its accessibility.
Our accessibility priorities include:
clear keyboard navigation and visible focus states
stronger colour contrast where needed
plain language and consistent headings
alt text for meaningful images
captions and transcripts for video or audio content
forms with clear labels, instructions and error messages
support for reduced motion and less visual overload
larger tap targets and readable text at zoom
If something on this website is hard to read, hear, navigate or use, please email sparkly@neurodivergentempowered.com or use our feedback form. You can tell us what is getting in the way and how you would prefer us to respond. You can also ask for information in another format.